St. Cloud State University Policies & Procedures

Keys and Electronic Key Cards Link☍

Current Status: Approved

Policy Type: All University

Effective Date: 08/01/2019

Last Updated: 04/15/2026

Applies To: Students, Faculty, Staff, Visitors

Responsible University Officer: Vice President for University Affairs and Advisor to the President

Policy Owner: Director of Risk and Emergency Management

Policy Contact: Office of Public Safety, Access Control Manager

Rationale

Campus safety and security is a shared responsibility of all St Cloud State University (SCSU) community members. The resources, equipment, and assets of SCSU buildings and facilities are only as secure as the practices and procedures implemented. Establishing policy and procedures for control, access, and use of facilities is necessary to ensure resources are protected and used appropriately for SCSU business purposes. Everyone at SCSU has a role to play in ensuring the appropriate and effective use of campus space in accordance with established Minnesota statutes, guidelines, and regulations, along with Minnesota State Colleges and Universities System board policies and procedures, and SCSU policies and procedures.

Policy

SCSU Risk Management is responsible for establishing and reviewing appropriate protocols for approving and permitting access to SCSU facilities including:

  • Reviewing key requests
  • Developing and maintaining the key and access approval processes
  • Issuing keys and access permissions
  • Overseeing the maintenance of records for all university key/access card systems.

Public Safety will support the key process by:

  • Facilitating the background checks process as it relates to key and access requests
  • Providing key distribution support
  • Assisting with the maintenance and upkeep of appropriate records.

Risk Management, in collaboration with Public Safety and Facilities Management, will maintain oversight of all lock systems including hard key and electronic card access within all University owned or leased spaces, including academic, research, athletic, administrative, and student life areas with the following exception:

Daily operations and provision for access to residence hall spaces shall be facilitated by the Department of Residential Life and be subject to the approved policies of the Division of Student Affairs.  

Access to Residential Life areas for individuals outside of Residential Life will be managed through the key and access approval process in coordination with Residential Life leadership.

All key/access requests, including for all employees (excluding residential life), faculty, staff, students, contractors, and vendors, must be initiated using the online Key or Access Card Request process (see Supporting URLs).

Approval for access to the University’s facilities is determined and assigned based on the distinct needs and requirements of the University and the user and in compliance with the University’s safety, risk and security interests. 

Key/card holders may only use the provided physical key or electronic card swipe access in their official University or contracted capacity and for the purpose and timeframe for which they are authorized.

All approved access requests will provide the minimum needed access to the specific location to accomplish the necessary operationally required activity.

When electronic access is available, a restricted keyway will be used, and a physical key will not be provided to users.

Work to duplicate keys shall be performed only by SCSU locksmiths or under the immediate direction/instruction of the SCSU locksmith. SCSU reserves the right to impose financial charges to offset the costs of replacing keys, re-keying, replacement of locks, or other work or repairs required due to loss, theft, failure to return, misuse, abuse, or policy and procedure violations. These charges may be assessed to the key/card holder, their associated company, department or school as determined appropriate. 

Physical keys must be promptly returned by the individual to the Public Safety Center at the termination of the relationship or contract, or when requested by an authorized representative of SCSU.

Key/Card holders and/or supervisors (or designee), may be called upon to assist with periodic key audits to verify and update key control records. Audit findings may result in the initiation of key/card return procedures, or in some cases, sanctions or disciplinary procedures.

All physical keys and electronic access cards remain the property of SCSU and must be protected against loss, theft, and misuse. This includes:

  • Granting access to others without authorization
  • Propping doors open
  • Unauthorized duplication of keys
  • Purposefully leave spaces unlocked
  • Transferring or passing keys to others outside of the established process

Individuals who give or loan keys to others are subject to appropriate administrative action. Individuals who duplicate keys may be subject to loss of key and/or electronic card access privileges and appropriate administrative action. 

Violations of this policy may result in disciplinary and/or appropriate administrative actions up to and including loss of key and/or electronic card access privileges or termination for employees. Violations by students are managed through the Student Code of Community Standards process (see Supporting URLs). Students who fail to return university issued keys/cards may be charged for replacement or re-keying with the charges applied to the student’s account. 

 

Procedure

Key/Access Card Procurement

Submitting Requests
  • All Access requests must originate from an SCSU Employee
  • Employees may complete the Key Card Access Request and Agreement or it may be completed by another employee, such as an Office Administrative Specialist or Office Manager, on the key requestor’s behalf.
  • Students may not submit their own access request
  • Contractors/Vendors requests for keys/access cards must be completed by an employee with knowledge of the specific location(s) and duration necessary to complete the contracted work.
    • Verification of the status of the purchase order and contractor agreement prior to issuing keys to a contractor may be required.
    • Contractors/Vendors shall work with their SCSU contact (supervisor) to determine if keys should be returned daily or assigned for a period of time.
Request Details
  • When physical keys are requested, only one recipient should be listed per request.
  • When both physical and electronic access is requested, only one recipient should be listed per request.
  • When only electronic access is requested, multiple recipients receiving the same access can be included on a single request.
  • When multiple access requests for a single person are made on the request form, the highest level, most sensitive, broadest access level must be requested first to support the approval process.
  • Access requests should provide the specific building and room(s) details and include the business reason for the requested access.
Request Approval and Fulfilment
  • Approval is required for all key/access card requests. The appropriate approver and number of approvers necessary will depend on the level, type, or location of access requested.
  • The determination of the appropriate access will be the responsibility of Risk Management.
    • Additional information may be needed to complete a request and may delay the provision of access.
  • The supervisor may assign a designee as an approver by granting the authorization
    • A written record of the designee assignment may be required.
  • A background check may be required as part of the approval process. Additional time may be needed to complete such requests.
Pickup Requirements
  • The recipient will be notified by email when keys/access cards are available for pickup
  • The recipient must present photo identification
  • The recipient must sign an agreement holding them responsible for all keys/access cards received
  • The recipient is responsible for picking up their own keys/access cards.
After Hours Access
  • 24/7 access will not be provided.
  • Access outside of business hours may require additional approval/discussion.
  • For approved access between the hours of 10:30 pm and 5:00 am, excluding those whose regular shifts occur during these hours, Public Safety Dispatch shall be notified by calling (320) 308 3333 to inform Public Safety of:
    • Their presence on campus
    • The buildings they plan to access
    • The anticipated length of their visit
    • The user should also confirm their departure
Residential Life

Access needs for students living in Residence Halls and employees of the Department of Residential Life will follow the guidelines of the Division of Student Affairs.

Daily activities will be facilitated, managed, maintained, recorded, tracked, and audited by residential life leadership under applicable policies and procedures. Residential life policies and procedures will be implemented within and subject to established SCSU key and access parameters.

Oversight and support will be provided by Risk Management and Public Safety.

Lost or Stolen Keys/Cards 

As part of the agreement signed when keys/access cards are issued, Keys/Access Cards that are lost or stolen must be immediately reported to a supervisor, if applicable, or issuing department and Public Safety. Lost or stolen keys/electronic access cards can be reported at any time, including after hours, to the Public Safety Department.  Lost or stolen physical keys shall be reported to Public Safety. (see Supporting URLs for links to contact information.)

To minimize the risk to campus safety and security, individuals should only carry the keys needed on a daily basis. Other keys that are needed infrequently should be kept in a secure location and only used when needed for accessing that particular location. When traveling to and from campus or away from campus for an extended period, only the minimum needed keys should be carried.

Re-Keying/Room Function/Access Change Requests

 Any lock hardware, re-keying, access changes, or room function change requests must be submitted to Access Control/Risk Management for review and approval. These requests will be considered in collaboration with facilities management and appropriate deans, directors, department heads, or vice presidents to understand the operational justification for the requested work and the integration of the change with institutional objectives and priorities and financial impacts.

Depending on the needs, there may be an associated cost, which would be the responsibility of the requester, department, or relevant party to cover.

Key/Access Card Return

A key/access card holder, their supervisor, or designee, may need to initiate key/card return for:

  • Assignment or contract completion;
  • a change in office or position;
  • a leave of absence (greater than 4 weeks);
  • a termination, retirement, or resignation;
  • a sanction or trespass; or
  • any other event that would require a change in key/card or building access permissions.

A supervisor should contact Access Control for an up-to-date list of the individual’s assigned keys and cards access.

Whenever access is no longer needed for a particular building, area, or space, the unneeded keys should be returned to Public Safety and the unneeded access removed from the individual electronic access permissions.

Supporting Documents (Forms, Instructions)

Mar 11 2026 12:13PM
Mar 11 2026 12:14PM
Mar 11 2026 12:14PM

Related St. Cloud State University Policies

Supporting URLs

Websites, Related External Documents, Statutes

Contacts

Responsible University Officer
   Siminoe, Judith P.
   Vice President for University Affairs and Advisor to the President
 
jpsiminoe@stcloudstate.edu
320-308-2124
Owner
   Hammond, Kevin J.
   Director of Risk and Emergency Management
 
kevin.hammond@stcloudstate.edu
320-308-2144
Contact
   Kirchner, Barbara L.
   Office of Public Safety
 
blkirchner@stcloudstate.edu
320-308-2266
Contact
   Rahman, Mamun
   Access Control Manager
 
mamun.rahman@stcloudstate.edu
320-308-2040

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